Your product is now available from Integrated DNA Technologies.
Many of the Swift products you have grown to love are now part of our new complete portfolio, xGen™ NGS. Through this new partnership we are pleased to offer you comprehensive next generation sequencing solutions.
xGen NGS—made for you.
Unsure of what products are available? Or, perhaps you’d like guidance on which products are compatible? If so, try our xGen NGS Solutions Builder Tool today.
Choose your region, country/territory, and preferred language
Frequently asked questions
Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
Search all FAQs:
How long does IDT retain customer orders online?
Customer orders are retained online for 4 years.
Access order history by selecting your name in the top right corner and choosing 'Order History' in the drop-down menu.
To request a copy of your entire order history, or if you would like to have an Excel file with this information compiled in one document, contact us. Note that this information can only be sent to the email address on the account.